FAQ

All Fire Pits are made brand new to order. Please allow 10 working days once your order is placed. On most occasions it is alot sooner. Once your fire pit is dispatched delivery can take between 2 -14 working days. Please don't hesitate to contact me for current wait times before you order or after you order to get an update. I can be contacted personally either via email, phone or text and ill get back to you. 

Where are you located?

We are based in Adelaide, Australia. 

Who do you use for shipping?

All Fire Pits are sent using Sendle (Couriers Please or Aramax) and will be fully tracked until it arrives safely.

All fire pits are sent within 7 working days of your order. Please allow up to 14 working days for delivery once dispatched. 

PLEASE NOTE WE DONT DELIVER TO PO BOX ADDRESSES

Will fire pits rust?

Yes, Fire pits are made using raw mild steel and if left out in the weather they will rust. This will not effect the use of your fire pit in anyway. You can spray your fire pit in pot belly black to really give it a great look and will survive longer without rusting.

Can my Fire Pit be collected?

Yes you can organise to collect your fire pit with a pre arranged time.

What's the best way to contact Robs Fire Pits?

You can contact us directly on 0407 079 029 and via email. I will answer every enquiry on the same day and will assure the best customer service.

If you have any further questions please contact me at robsfirepits@gmail.com

Thank you!